Hotel Castilla Alicante — Alojamiento in Alicante

Reseñas de Hotel Castilla Alicante

• Rebeca

  Adicional 2016.05.25

  BUS STOP OUT SIDE THE FRONT DOOR AND TRAM STOPS 5 MINS WALK GOING INTO ALACANTE FOR THE PRICE OF 1.45 EURO'S .YOU HAVE TO TRY THE THE GOOD BURGER TOO WHICH IS 50 YARDS UP THE STREET
• Fabiana

  Adicional 2016.03.24

  Room on 4th floor. Clean with perfect bathroom. Nice balcony.
• Ana

  Adicional 2016.03.12

  BLOOD ON THE MATTRESS COVER is what i leave the hotel remembering. I checked in on 6 Aug and the room looked clean and nicely arranged; However, on 11 Aug I was using my computer while the maid was changing the bed and when she took off the bottom sheet my stomach almost turned when I saw a 1-2 inch circle of red blood on the mattress cover. The woman in charge of maid service came later and apologized and somewhat later she brought a young lady to my room to apologize for not changing my sheets as required. I then met with the director of the hotel and she explained that it was not a "fresh" blood stain but a clean washed sheet that she would bring to me so I could smell it. Of course I refused. For all I know they washed it after they took it off my bed knowing it would be a health matter. What I saw was a recent looking blood stain, not a washed clean sheet. The director asked me what she could do to make it up to me. I told her in the US the hotel would probably invite me to be its guest for the remainder of my stay. She said that was rediculous and no way could she consider the hotel inviting me for 4 days during the busy month of August. She offered a free dinner or lunch or some token compensation; which was unacceptable to me; so I informed her that I will let her future clients know of my experience on their internet page. She took it as a threat saying she would not submit to threats. In short, don't expect the treatment or considerations you would get from hotels in the US from Hotel Castilla or probably other hotels in Spain. This was probably my last visit to Playa San Juan or spain due to health reasons; and it is a shame that my memory of this last visit will be more about a Blood Stained Matress cover than any other aspect of my vist or stay at the hotel. Eugene Krampotich, Orlando, Florida.
• Magdalena

  Adicional 2015.07.23

  The Hotel Castilla Alicante has a spacious room with terrace and a renovated bathroom with rain shower. It is located 150 meters from the beach and surrounded by shops and restaurants. The service staff is very attentive and competent
• Emmanuel

  Adicional 2014.05.28

  We're here for a short break, lovely and clean hotel, friendly staff
• Nicolas

  Adicional 2014.02.21

  Only 3 star hotel. Should be atleast 4.
• Ana

  Adicional 2014.01.02

  VERY NICE CLEAN HOTEL.